Design, build, and go-live the fourth and final course in a four-course sequence in water management for a national car wash brand. 

Analysis: Consulted with facilities maintenance and R&D SMEs to gain a clear understanding of water-reclamation systems in the car wash tunnel. Determined the course should mirror this end-to-end process to help store managers correctly operate and maintain their water systems.

Design and Development: Produced Vyond animations to explain water-reclamation principles and the function of store-level reclamation tanks. Built an interactive Rise course featuring branching scenarios, knowledge checks, and a final quiz to ensure comprehension and accountability for preventive maintenance. Conducted on-site visits to capture required photography and collaborated closely with SMEs throughout for iterative feedback and accuracy.

The eLearning course achieved a 100% completion rate, with 90% of learners rating it satisfactory or highly satisfactory. Feedback highlighted that the animations and illustrations effectively clarified the water-reclamation process and its cost-saving impact.