The company maintained a library of more than 80 proprietary courses covering internal processes, SOPs, and safety protocols. However, many of the oldest courses had become outdated, contained broken links, and no longer reflected current branding or visual standards. In addition, the supporting process documentation was incomplete or missing.
I established an annual course review process to assess whether each course required minor updates or a full redesign. Using a quarterly Asana workflow, I managed approximately twenty courses at a time, coordinated SME reviews, and ensured all content aligned with current style, imagery, and branding standards. I incorporated feedback, secured approvals, and republished updated courses to the Absorb LMS, while routing courses needing substantial revision into a separate redevelopment pipeline. Throughout the project, I also created and maintained process documentation for all courses under review.
The initiative delivered complete process documentation for all in-house courses, standardized branding and style, and resolved minor content issues. Courses requiring substantial updates were flagged and transitioned into a formal redevelopment pipeline. The refresh also strengthened collaboration with SMEs and key departments—including R&D, Operations, HR, Facilities Maintenance, Finance, IT, and Marketing—while improving the learner experience by eliminating outdated or broken content. In addition, it established a streamlined annual review framework that reduces emergency maintenance and allows L&D to focus on new development and major updates.