Create standardized preventative maintenance content for monthly in-person meetings for all store managers across markets.
Partnered with Divisional Maintenance Managers to develop PowerPoint content and produce a series of 1–3 minute explanatory videos—filmed by managers and narrated by me—for 12 sessions focused on their highest-priority maintenance issues.
This content enabled DMMs to build a presentation library, establish a preventive-maintenance review schedule, and deliver ready-made materials to regional maintenance managers—eliminating the need for monthly content creation.